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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Leading and Managing People | - Leadership styles and motivation - Communication and team dynamics |
| Topic 2: Planning and Decision Making | - Decision-making models and tools - Strategic and operational planning |
| Topic 3: Foundations of Management | - Management theory and evolution - Managerial roles and responsibilities |
| Topic 4: Organizing and Structuring Work | - Organizational structure and design - Job design and departmentalization |
| Topic 5: Controlling and Performance Management | - Performance measurement and control systems - Corrective action and feedback loops |
| Topic 6: Business Ethics and Corporate Responsibility | - Ethical decision-making - Corporate social responsibility |
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
1. A company is attempting to be efficient by offering a no-trills product. What type of strategy is the company pursuing? Choose 1 answer
A) Functional
B) Operational
C) Resource
D) Low-cost
2. What is the main focus of SWOT analysis? Choose 1 answer
A) Determining a company's corporate structure and management style
B) Establishing a factory's production rate and quality standards
C) Uncovering an organization's strengths and weaknesses
D) Developing a business's mission and vision statements
3. Which competitive force is reduced by the barriers provided by government policies, capital requirements, brand identification, and cost disadvantages? Choose 1 answer
A) Threat of substitutes
B) Threat of new entrants
C) Threat of customer power
D) Threat of supplier power
4. What isa clear and concise statement ofthe basic purpose of an organization? Choose 1 answer
A) Its mission
B) Its goal
C) Its objective
D) Its vision
5. What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer
A) Customer connection society
B) Customer association organization
C) Customer liaison policy
D) Customer relationship management
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |



