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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Account and Contact Management | |
| Topic 2: Sales Productivity and Management | |
| Topic 3: Data Management | |
| Topic 4: Reports and Dashboards | |
| Topic 5: Opportunity Management | |
| Topic 6: Sales Lifecycle Management | |
| Topic 7: Implementation Strategies | |
| Topic 8: Collaboration and Integration | |
| Topic 9: Industry Knowledge |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance. Which aspect should the consultant consider first before proceeding with the data migration?
- A. Number of marketing campaign licenses required for the migration
- B. Volume of customer, partner, and prospect data identified prior to migration
- C. Role hierarchy and sharing rules set up prior to migration
Correct Answer: B 🗳️
Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The consultant has emphasized the value of leveraging the experiences of partners and customers within the Salesforce ecosystem. Which resource should the consultant recommend to help CK reach its goal?
- A. Trailblazer Community
- B. End user feedback
- C. Salesforce Premier Success
Correct Answer: A 🗳️
After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features. Which step should the consultant take to troubleshoot the issue?
- A. Confirm users have the feature license assigned.
- B. Check the Sales Insights Integration User profile configuration.
- C. Reconfigure the Einstein Lead Scoring app.
Correct Answer: A 🗳️
Cloud Kicks (CK) plans to implement Advanced Currency Management in Sales Cloud. CK has roll-up summary fields on the Opportunity. What should CK consider when enabling Advanced Currency Management in its Sales Cloud org?
- A. Dated exchange rates are used in Opportunity forecasting or currency fields in other types of reports.
- B. Opportunity cross-object formulas always use the dynamic conversion rate for currency conversion.
- C. Opportunity roll-up summary fields will update from the Opportunity Line Item object.
Correct Answer: C 🗳️
Cloud Kicks has organization-wide defaults set to Private for Account. With the rollout of Opportunity Teams, what should a consultant consider?
- A. The Opportunity's Account will be implicitly Read for the team.
- B. The Opportunity will be implicitly Write for the team.
- C. Opportunity should be set to Public Read/Write first.
Correct Answer: A 🗳️
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