Oracle 1Z0-1003-20 Exam Syllabus Topics:

Topic	Details
Topic 1	Explain Duration and Travel Statistics and their parameters Describe Quota, Capacity and Booking Options
Topic 2	Describe the concepts of Work Skills and Work Skill Conditions Create a custom property
Topic 3	Describe Collaboration features and usage Configure Activity Types
Topic 4	Configure OFSC Core Application display settings Describe the concepts of Work Zones
Topic 5	Describe the various launch conditions Configure Quota Management for Capacity Areas Explain the usage of filters within OFSC
Topic 6	Explain the options available within Outbound Integration Channels Configure OFSC Core Application Screens
Topic 7	Describe Resource Types and Roles Create a Core REST API request Configure resources for Routing
Topic 8	Describe Run Schedule, Assignment Parameters, and filtering options Configure resource calendars
Topic 9	Configure a Work Skill and associated Conditions Fields and Custom Properties

Reference: https://education.oracle.com/oracle-field-service-2020-implementation-essentials/pexam_1Z0-1003-20

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