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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. You work for a car leasing agency. You know that any sales opportunities for your biggest customer should be sent directly to a supervisor level.
Based on these requirements, how would you configure the assignment object attributes to ensure that this requirement is met?

A) Drill down on the customer's account and select the Named Sales Account check box; then use the Named Account type assignment object attribute.
B) This requirement cannot be met in Oracle Fusion CRM.
C) Set one of the three available auxiliary dimensions to the customer's account name.
D) Use a combination of the customer's Geography ID, Industry and Organization Type
E) Use a combination of the customer's Geography ID and Industry.

2. Which three statements are true about a competitor in Oracle Sales Cloud?

A) A competitor can be associated at both the header and the revenue line levels.
B) A competitor can have a one-to-many relationship with opportunities.
C) A competitor can be associated with partners.
D) A competitor can be associated with opportunities.
E) A competitor can be associated with leads.

3. You have just attempted to import a flat containing opportunity data. Although the import process has completed, you do not see any of the data in the Fusion Application.
How can you access more information to troubleshoot the issue?

A) Drill down on the Import Activity's Status field and open the error file.
B) Drill down on the Import Activity's Status field and open the log file.
C) Drill down on the Import Activity's Status field and open the exception file.
D) Open the log file that is automatically emailed to the administrator after the import process completes.
E) Navigate to the import record in Oracle Web Services.

4. A Template administrator is creating a new assessment template for capturing assessment data of the sales lead. Identify the three out of the box template types available in Oracle Fusion CRM.

A) Product
B) Customer
C) Opportunity Revenue Line
D) Lead
E) Opportunity

5. What should you do when trying to evaluate if there are any conflicts in a territory structure?

A) You must first export the structure by clicking Actions, and then selecting "export to Excel."
B) Lick the conflict resolution button from the Enable Dimensions and metrics page.
C) You would be required to first run the stage and promote process.
D) Highlight the top-level territory, click Actions, and then select "View Overlaps".

Solutions: