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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Network Design | - Network considerations
|
| Topic 2: Solution Design Principles | - Customer requirements analysis
|
| Topic 3: Avaya Midsize Solution Fundamentals | - Avaya IP Office architecture overview
|
| Topic 4: Collaboration and Unified Communications | - Communication services integration
|
Avaya Midsize Solution Design Sample Questions:
Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
- A. 1200 Series
- B. 1100 Series
- C. J129
- D. DECT R4
Correct Answer: B 🗳️
Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.
What does this plug-In do for the users at Web Travellng.com?
- A. It adds Outlook access to the Avaya IX Workplace Client for IP Office.
- B. it adds a subset of one-X Portal functionality to the Outlook window.
- C. it adds Outlook access to the one-X Portal desktop.
- D. It adds Avaya IX Workplace Client functionality to the Outlook window.
Correct Answer: C 🗳️
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. The number of participant-.
- B. Whether they need web collaboration
- C. No additional Information Is needed
- D. The number of conferences per month
- E. Whether they will need recording
Correct Answer: C,D,E 🗳️
You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?
- A. Digital trunking requires an SBCE for security.
- B. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
- C. The cost for nine analog trunk ports versus a single digital trunk port.
- D. Digital trunking needs VCM channels and analog trunks do not-
Correct Answer: B 🗳️
What is the Vantage Voice Assistant?
- A. A Vantage application for the K155
- B. A Vantage application from the Google Play store
- C. A Vantage application from the Apple app store
- D. An optional licensed feature for any Vantage device
Correct Answer: B 🗳️
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