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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?

A) Ingress VDN
B) Self Service VDN
C) Routing VDN
D) Transfer VDN

2. If the information (Agent, Supervisor, and Attributes Etc.) is put into Avaya Control Manager, but is actually in Oceana, which Oceana Component REST interface belongs to the Avaya Oceana component?

A) UCA REST
B) CC REST
C) UCM REST
D) UAC REST

3. Consider the following ContextData for a Voice Channel Interaction:
ContextDatfl=S9iOxZBBTKiQ-pF9K-x8lw,VO,N
What is the significance of "VO"?

A) VO - 'PSTN' Voice
B) VO - Video
C) VO - "VoIP" call
D) VO - Web Voice

4. A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?

A) In the System Manager on the Server Administration under Backup and Restore Job Status
B) In the System Manager on the Cluster Administration under Backup and Restore Job Status
C) In the System Manager on the Server Management
D) In the System Manager on the Avaya Breeze

5. When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?

A) Each cluster
B) Common Component cluster
C) UAC cluster
D) OCP cluster

Solutions: