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Apple OS X Support Essentials 10.8 Sample Questions:

1. From your OS X user account that has iCloud enabled, how can you open a TextEdit document that you stored in iCloud?

A) From the Applications folder, open the iCloud app, and then select the TextEdit app and document that you want to open.
B) From the iCloud pane of System Preferences, select the TextEdit app and the document that you want to open.
C) In Finder, select iCloud > Open from the Go menu, and then select the TextEdit app and the document that you want to open.
D) In TextEdit, choose Open from the File menu, click iCloud, and then select the document that you want to open.

2. Review the screenshot of part of a Network Utility window, and then answer the question below.

Which statement accurately interprets the Network Utility Lookup results shown above?

A) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
B) The DNS server for mainserver.pretendco.com is pretendco.com.
C) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
D) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.

3. An OS X Mountain Lion computer is connected to both an Ethernet and a Wi-Fi network. How can you specify which interface the Mac will use to access the Internet?

A) Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).
B) Use Internet Connect to select the preferred interface, and disable the other interface(s).
C) Use the Set Service Order action to move the preferred interface to the top of the Service Order list.
D) Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).

4. Using the Parental Controls preferences, which restriction can you impose on an account?

A) Restrict the account to sending emails only to defined email addresses.
B) Restrict the account to downloading only specified file types, such as text or audio files, from the Internet.
C) Restrict the account to a defined amount of disk space for the home folder.
D) Restrict the account to a defined set of the services available from the Sharing pane of System Preferences.

5. Which OS X startup keyboard shortcut causes the system to display the most detailed information about the startup process?

A) Command-V
B) Command-S
C) F12
D) Shift

Solutions: