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IIC C131 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Underwriting and Policy Management | - Underwriting guidelines and decision-making - Policy administration and endorsements |
| Regulatory and Legal Environment | - Insurance regulations in Canada - Compliance and consumer protection |
| Risk and Insurance Fundamentals | - Risk identification and assessment - Insurance principles and coverage types |
| Insurance Brokerage Practice | - Client relationship management - Professional ethics and conduct - Broker roles and responsibilities |
| Claims and Loss Handling | - Claims processes and documentation - Loss adjustment principles |
IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:
1. An insured who owns a factory had a major loss. A pressure vessel ruptured due to a faulty safety valve, causing water escape, that resulted in significant water damage. The insured is covered by two insurance policies. Which policy will cover this loss?
A) The insured's EBI policy will pay the loss in full.
B) The insured's CGL policy will pay the loss in full.
C) The insured will select which policy to cover the loss.
D) The insured's remediation policy will cover the loss.
2. Which document contains a rough outline from bidders of work to be completed, with details on how they will carry out this work?
A) Request for a proposal
B) Certificate of insurance
C) Lease agreement
D) Broker's letter of authority
3. A real estate investment trust is a long-term client of Best Brokerage. The REIT intends to tear down one unused warehouse and build an apartment in its place. The risk manager requests insurance coverage for the project, wants to avoid a significant increase in premium, and does not want to include cost overruns.
a) Briefly discuss how the limits of insurance of this project will be determined, and what type of costs are included in the limit.
b) Should the risk manager exclude cost overruns from the limit of insurance? Explain your answer.
4. A building contractor has been hired to perform renovations and additions to a run-down office building. The contractor is aware of the typical exposures that can arise from this operation and has adequate insurance in place, but needs to hire additional staff. He contacts his broker Andrew to discuss the benefit of having risk management measures in place during the contractor's employee selection process. Briefly describe the advice Andrew would provide.
5. Which phrase will best help an intermediary close a sale, after presenting the proposal to a client?
A) "How does our proposal compare to your current coverage?"
B) "Which day would you like the payment plan to start?"
C) "Do you have any objections?"
D) "Would you like to insure with our company?"
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: Only visible for members | Question # 4 Answer: Only visible for members | Question # 5 Answer: B |



