ServiceNow CIS-PPM : Certified Implementation Specialist - Project Portfolio Management (PPM)

CIS-PPM real exams

Exam Code: CIS-PPM

Exam Name: Certified Implementation Specialist - Project Portfolio Management (PPM)

Updated: Nov 07, 2026

Q & A: 62 Questions and Answers

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Topics of Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam

Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam. The list below shows the domains, weightings, and sub-skills of learning evaluated by this exam and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned.

Learning Domain 1 (2%)

Area of focus for this domain:

  • PPM Implementation Overview

Learning Domain 2 (23%)

Area of focus for this domain:

  • PPM Application Overview

Learning Domain 3 (2%)

Area of focus for this domain:

  • PPM Base Configuration

Learning Domain 4 (20%)

Area of focus for this domain:

  • Idea & Demand Configuration

Learning Domain 5 (20%)

Area of focus for this domain:

  • Project Configuration

Learning Domain 6 (1%)

Area of focus for this domain:

  • PPM Teamspace Configuration

Learning Domain 7 (18%)

Area of focus for this domain:

  • Resource Management Configuration

Learning Domain 8 (10%)

Area of focus for this domain:

  • PPM Financials

Learning Domain 9 (3%)

Area of focus for this domain:

  • Time Tracking Configuration

Learning Domain 10 (1%)

Area of focus for this domain:

  • PPM Performance Analytics, Reporting & Dashboards

The CIS PPM exam dumps pdf contains all of these topics so definitely check them to get a fair understanding of the exam topics.

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Exam Blueprint Preparation guide Prerequisite Course FAQs and Guide

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf

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Who should take the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam

ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow PPM Certified Implementation Specialist have access to the ServiceNow Certified Implementation Specialist Project Portfolio Management (PPM) test. The Financials Implementation Project Portfolio Management exam is designed for professional consultants and those who execute PPM from ideation to demand, project, resource, and time monitoring.

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ServiceNow CIS-PPM Exam Syllabus Topics:

SectionObjectives
Topic 1: PPM Fundamentals- Project Portfolio Management concepts
  • 1. Portfolio and demand alignment
    • 2. Project lifecycle in ServiceNow PPM
      Topic 2: Resource and Financial Management- Resource management
      • 1. Resource allocation and planning
        • 2. Time tracking and utilization
          - Financial tracking
          • 1. Expense tracking
            • 2. Cost planning and budgeting
              Topic 3: Project and Portfolio Management- Project planning and execution
              • 1. Project creation and structure
                • 2. Milestones and tasks management
                  - Portfolio planning
                  • 1. Resource and capacity alignment
                    • 2. Portfolio selection and governance
                      Topic 4: Demand Management- Demand workflow
                      • 1. Conversion to project or portfolio item
                        • 2. Approval processes
                          - Demand intake and evaluation
                          • 1. Demand creation and submission
                            • 2. Demand prioritization and scoring
                              Topic 5: Reporting and Analytics- PPM reporting tools
                              • 1. Performance dashboards
                                • 2. Portfolio reporting metrics

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