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Infosys DRETREPOSIC2206 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer & Store Experience | - Customer Service Principles
|
| Topic 2: Retail Store Operations | - Sales and Performance Metrics
|
| Topic 3: Workforce & Store Management | - Store Workforce Activities
|
| Topic 4: Inventory and Stock Management | - Inventory Control Processes
|
Infosys AS-DRETREPOSIC2206-RETL Store Management Mod Sample Questions:
1. Which of the following correctly signifies the order in which various activities related to workforce management would be performed in a store?
A) Forecasting, Recruiting, Training, Scheduling
B) None of the above
C) Scheduling, Forecasting, Recruiting, Training
D) Forecasting, Training Recruiting, Scheduling
2. It is important to define following in exchange & return policy of a retailer
A) All the above
B) Supplier agreement
C) Time limit
D) Product list
3. A retails store is headed by
A) Visual Merchandiser
B) Store Manager
C) Finance and Accounts Manager
D) Marketing Manager
4. POS system affects
A) Operational Efficiency
B) All of the above
C) Customer Service
D) Marketing Efficiency
5. Scheduling involves
A) Labor demand prediction
B) Outlining tasks and responsibilities
C) All of the above
D) Ensuring optimal availability of staff
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |
