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IBM M8010-238 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Selling Scenarios and Use Cases | - Business value articulation
|
| Topic 2: IBM Commerce Solutions Overview | - IBM Commerce portfolio positioning
|
| Topic 3: Solution Positioning and Competitive Context | - IBM differentiation points
|
| Topic 4: Implementation and Architecture Overview | - Deployment considerations
|
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
In what phase of the Smarter Commerce lifecycle does WebSphere Commerce solution fit into?
- A. Personalization and marketing across all channels
- B. Selling and fulfillment across channels.
- C. Sourcing and procurement of goods and services.
- D. Servicing customer needs across multiple channels.
Correct Answer: B 🗳️
What are the key trends driving the Commerce space?
- A. Businesses are becoming product-centric.
- B. None of the above.
- C. Customers want to simplify shopping by using one channel for a given transaction.
- D. Customers expect highly personalized and rich interaction.
Correct Answer: D 🗳️
Which of the following components is included in the standard IBM Sterling Order Management solution bundle?
- A. Product Configurator
- B. Global InventoryVisibility
- C. Pricing and Promotions
- D. Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions. - E. Marketing
Correct Answer: B 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
How do today's customers interact with a brand?
- A. Customers expect a dedicated and independent system for each channel for more focused service.
- B. None of the above.
- C. Customers are increasing using only a single channel for all their interactions.
- D. Customers expect the brand to provide a seamless and consistent cross-channel
experience.
Correct Answer: D 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
