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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is one of the six primary characteristics that define an organization's culture?

A) Team orientation
B) Aggressiveness
C) Political orientation
D) Competitor benchmarking

2. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A) Situation, attributes, and alternatives
B) Creativity, relationships, and expertise
C) Distinctiveness, consensus, and consistency
D) Problem, criteria, and alternatives

3. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

A) Have the group avoid competition with other groups
B) Establish more rigid role definition for group members
C) Give individual rewards rather than group rewards
D) Give group rewards rather than individual rewards

4. What is an advantage of a strong organizational culture?

A) There is ambiguity in what employees perceive as expectations.
B) There is a formation of strong employee commitment.
C) Core values are not intensely held and widely shared.
D) The internal climate exhibits low behavioral control.

5. Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?

A) A system that emphasizes group rewards based on aggressive competitiveness
B) A system that emphasizes group rewards for maximizing productivity
C) A system that emphasizes rewards for individual contributions as well as for selfless contributions
D) A system that emphasizes individual rewards for aggressive competitiveness

Solutions: