Apple SUP-2026 : Apple Device Support

SUP-2026 real exams

Exam Code: SUP-2026

Exam Name: Apple Device Support

Updated: Jul 28, 2026

Q & A: 306 Questions and Answers

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Apple SUP-2026 Exam Syllabus Topics:

SectionObjectives
Topic 1: Device Setup and Configuration- Initial device setup
  • 1. Set up iPhone, iPad, and Mac
    • 2. Apple Account and iCloud configuration
      • 3. Data migration and backup
        Topic 2: Diagnostics and Troubleshooting- Support procedures
        • 1. Troubleshoot hardware and software issues
          • 2. Use Apple diagnostic and support tools
            • 3. Recovery and reinstall procedures
              Topic 3: Privacy and Security- Security features
              • 1. Privacy controls and security settings
                • 2. Passcodes, Touch ID, and Face ID
                  • 3. FileVault, Activation Lock, and Find My
                    Topic 4: Networking and Sharing- Network connectivity
                    • 1. Bluetooth connectivity
                      • 2. AirDrop, AirPlay, and Continuity
                        • 3. Wi-Fi configuration and troubleshooting
                          Topic 5: Device Management- Management technologies
                          • 1. Managed Apple Accounts
                            • 2. Configuration profiles and enrollment
                              • 3. Mobile Device Management (MDM)

                                Apple Device Support Sample Questions:

                                1. What's a difference between an iPhone backup to iCloud and an iPhone backup to Mac?

                                A) A backup to iCloud excludes device data already synced to iCloud. A backup to Mac includes nearly all device data.
                                B) A backup to iCloud doesn't store health and activity data. A backup to Mac includes app settings and content.
                                C) A backup to iCloud doesn't occur wirelessly if the iPhone is connected to power. A backup to Mac requires a direct connection to power.
                                D) A backup to iCloud stores device settings and app organization. A backup to Mac includes local system files.


                                2. Which Console report details events while macOS is being used?

                                A) Crash Reports
                                B) system.log file
                                C) Diagnostic Reports
                                D) Spin Reports


                                3. Which of these iCloud features can organizations manage when users sign in to a Managed Apple Account?

                                A) Safari extensions across browsers
                                B) Family Sharing to share purchases
                                C) iCloud Backup to back up devices
                                D) Health Data


                                4. Which feature isn't available with a Managed Apple Account?

                                A) Find My
                                B) iCloud Drive
                                C) News
                                D) iCloud Keychain


                                5. Where can you view the amount of memory that apps are using?

                                A) Activity Monitor
                                B) Console
                                C) System Information
                                D) Apple Diagnostics


                                Solutions:

                                Question # 1
                                Answer: A
                                Question # 2
                                Answer: B
                                Question # 3
                                Answer: C
                                Question # 4
                                Answer: A
                                Question # 5
                                Answer: A

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