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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Configuration | 25% | - Marker layers and data visualization - User access and security settings - Geocoding setup and maintenance |
| Topic 2: Territory Planning | 20% | - Dataset creation and boundaries - Workload balancing and analysis - Territory alignment and assignment |
| Topic 3: Live Tracking and Advanced Features | 15% | - Real-time location tracking - Salesforce Maps Advanced capabilities - Integration and best practices |
| Topic 4: Route Planning and Optimization | 20% | - Advanced route optimization - Mobile sync and field execution - Basic route creation |
| Topic 5: Implementation Strategy and Design | 20% | - Gather business requirements - License and permission planning - Solution architecture design |
Salesforce Maps Accredited Professional Sample Questions:
Question 1
How can an Admin ensure all Maps Users can see each other's Routes and Schedules?
A. Enable Maps Object Permissions for appropriate Profile(s)
B. Enable "Allow Route/Schedule Sharing"
C. Disable "Routing Role Security"
D. Create a new Permission Set to grant access
Question 2
Alpine Energy uses Maps Live Tracking to automatically track account visits by Sales Reps. What are two ways a Sales Manager can visualize the Accounts visited by their team on a specific day?
A. Create a Salesforce report based on Maps Live Events
B. Plot a Live Layer and generate tracking history
C. Access the Maps Live Stop Associations page
D. Create a Salesforce report for Accounts with Maps Live Event Association records.
Question 3
A client uses account owners as the primary method of territory assignment and has low influx of new accounts. The clients territories are not geographically contiguous. Which publish method should a Consultant recommend in Territory Planning?
A. Publish to Salesforce Fields
B. Publish to Salesforce Maps
C. Publish to Field Service
D. Publish to Enterprise Territory Management
Question 4
A client has configured their data set and alignment in Territory Planning; however, when they open the alignment, they see that no units are assigned to areas despite being assigned in Salesforce. Which two steps should a consultant take to troubleshoot the issue?
A. Edit the data set, and see what field was used for Unit Id. Edit the alignment, and change matching " logic to match this field.
B. Edit the data set, and see what field was used for Unit Assignment. Create a new alignment, and " use the correct matching logic for this field.
C. Edit the data set, and see what field was used for Unit Assignment. Edit the records in Salesforce to match the area names in Territory Planning.
D. Edit the data set, and what report and/or queries were used to create it. Double check that the ^ reports and/or queries return records when logged in as the OAuth user.
Question 5
When using the Maps application in mobile, the Take Me There option always launches Google Maps to navigate to selected locations. How would the user switch the default GPS application to Waze?
A. The setting must be changed in the base object configuration of Maps.
B. This can be changed in the Maps permission group configuration.
C. This must be changed in the settings of the mobile device.
D. The Advanced Settings in the mobile application contains a setting to change this behavior.
Solutions:
| Question 1 Answer: B | Question 2 Answer: B,D | Question 3 Answer: A | Question 4 Answer: B,D | Question 5 Answer: D |
