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Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. Which statement describes the recommended level of detail for analysis when you first identify Cisco Architectures and Smart Solutions that could meet business needs?

A) A high level, with focus on the major architectural or Smart Solution elements that provide significant benefit.
B) A high level for architectures and low level of detail for Smart Solutions.
C) A fine level of detail, to provide the most information for benefits determination.
D) There is no recommended level of detail. Do the analysis as based on the skills and knowledge of the account team.

2. The customer has previously implemented a Cisco network management solution. You have an opportunity to improve security and threat detection. Which approach is an appropriate way to tie together the benefits of the solutions?

A) Describe how proprietary technology elements provide the customer with the most advanced solution, which eliminates risk to a business unit.
B) Identify the financial benefits not yet realized with the network management solution, and ensure they can be attained through the security solution.
C) Select the top five value-added aspects of the security solution, and model the financial benefit under three scenarios. This exercise gives insight into possible levels of benefit.
D) Explain how the security software leverages underlying capabilities of the network management solution.

3. Which statement about customer value chain analysis is true?

A) It shows the dependencies to realize benefits from a new IT infrastructure effort.
B) It shows relationships between key pieces of the customer's operating model.
C) It shows the specific cost that is associated with each process step.
D) It depicts the major communications activities that are executed by senior execs.

4. Which action should be done when you present the business case to stakeholders?

A) Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.
B) Be cautious when you discuss the risks that the organization should consider to gain support without raising possible challenges.
C) Ask the IT executive to publicly commit their support for your recommendation.
D) Focus mainly on near-term investments and leave discussion about rollout until after a pilot is complete.

5. Which action is the recommended way to describe business unit benefits from upgrading a customer's 2-year old network?

A) Highlight the improved response time and service level possible.
B) Focus on the unique aspects of Cisco advanced technology, as compared with the customer's current network.
C) Relate the increase in reliability and performance to the impact on business activities that are supported by the network.
D) Describe how the capacity upgrade allows the customer to reduce support headcount within the IT organization.

Solutions: