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IBM C9020-460 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Client Requirements and Solution Matching | - Recommending storage solutions based on needs - Gathering customer storage requirements |
| Topic 2: Sales Tools and Resources | - IBM sales enablement tools (e.g., Know on the Go) - Financial and competitive analysis tools |
| Topic 3: Product Positioning & Sales | - Solution selling for client use cases - Differentiating IBM storage solutions vs competitors |
| Topic 4: IBM Midrange Storage Products | - Storwize family overview (V5000, V7000, etc.) - IBM FlashSystem and hybrid midrange offerings |
IBM Midrange Storage Sales V2 Sample Questions:
1. A public transportation customer wants to accelerate its database batch processes. Flexibility, dual-site production connectivity, High Availability (HA) and Disaster Recovery (DR) are mandatory.
Which solution should the sales representative propose?
A) IBM SAN Volume Controller with IBM FlashSystem attached and stretched cluster
B) IBM Storwize V7000 with IBM FlashSystem attached and Flashcopy
C) IBM Storwize V7000 with internal SSD and Metro Mirror
D) IBM SAN Volume Controller with a SSD drawer attached and Metro Mirror
2. Which open source interface enables a customer to connect a storage infrastructure to a public cloud?
A) OpenPower
B) Silverpop
C) OpenStack
D) Connections Cloud S1
3. A customer wants to implement and deploy a Cloud environment using the current installed storage systems. The customer wants to leverage the OpenStack components to provide management and control of the storage environment.
Which other component should the sales specialist offer?
A) IBM Spectrum Virtualize
B) IBM Spectrum Scale
C) IBM Spectrum Protect
D) IBM Spectrum Control
4. A cost-conscious customer has a two-year-old VNX5300 with 20 TB data, but needs more capacity. The customer plans to install a new database that requires fast access and a separate I/O group.
Which IBM solution should the sales specialist offer at the lowest cost point?
A) IBM Storwize V7000 Unified with Easy Tier and SSD
B) IBM Storwize V7000 with Easy Tier and SSD
C) IBM Storwize V3700 with Easy Tier and SSD
D) IBM Storwize V5000 with Easy Tier and SSD
5. What is the appropriate method for an IBM Business Partner to obtain deeper level pre-sales product level support from IBM?
A) Send a request to IBM Remote Technical Support
B) Submit a Techline/Partnerline support request
C) Search IBM DeveloperWorks
D) Contact IBM Support Line
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |



