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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Data Protection and Resilience | - Business continuity and disaster recovery - Backup, replication, and recovery concepts |
| IBM FlashSystem and Storage Systems | - Scalability and performance considerations - FlashSystem architecture and value proposition |
| IBM Storage Portfolio Overview | - IBM enterprise storage solutions positioning - Core storage technologies and concepts |
| Sales Positioning and Value Messaging | - Customer requirements analysis - Competitive differentiation and IBM value proposition |
| Storage Solutions and Use Cases | - Industry-specific storage solutions - Hybrid cloud and virtualization integration |
IBM Enterprise Storage Sales V4 Sample Questions:
1. A customer is looking at several competing storage proposals. The customer asks the sales representative why Total Cost of Ownership (TCO) is important.
Which response should the sales person give based on IBM's definition of TCO?
A) It provides for the evaluation of the comparison acquisition costs of IBM with the competition.
B) It provides for the evaluation of the current cash flow of the asset.
C) It evaluates the complete cost of acquisition of the asset.
D) It evaluates the complete cost of ownership of an acquisition over the life of the asset.
2. Which IBM enterprise storage system supports NDMP backups?
A) IBM Spectrum Virtualize
B) SONAS
C) XIV
D) DS8870
3. Which IBM product is web-based self-service storage provisioning?
A) IBM Elastic Storage Access
B) IBM Fast Cloud Storage Access
C) IBM SmartCloud Storage Access
D) IBM CAMSS Storage Access Manager
4. A customer is interested in a DS8870 feature that transfers frequently accessed blocks of data between spinning disk and solid state disk to increase system performance.
Which feature provides this capability?
A) FlashCopy
B) Easy Tier
C) Hierarchical Storage Management
D) Information Lifecycle Management
5. A customer wants recommendations on storage for an onsite cloud implementation to simplify management of company data.
Which solution should be recommended?
A) Software as a Service (SaaS)
B) Management as a Service (MaaS)
C) Infrastructure as a Service (IaaS)
D) Platform as a Service (PaaS)
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |



