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HP Selling HP BSM Solutions Sample Questions:

1. Which HP value statement will best resonate with the personas involved in application performance management?

A) Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
B) Our performance management solution guarantees an error free, heterogeneous application that spans network silos.
C) Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.
D) Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.

2. Which question is best used to qualify a Systems Management opportunity?

A) How often do customers complain about an application response time?
B) How often does one team work on a problem and then realize another team worked on the same issue?
C) Are you looking to adapt to new initiatives like Cloud Computing?
D) How do you handle Quality Assurance test management?

3. Which key capability is provided by Operations Manager (i)?

A) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
B) provides a single pane of visibility for complex, virtualized, and cloud environments
C) provides a cross-domain view of the entire IT environment known as the "Operations Bridge"
D) supports Heads-up Display for multi-monitoring technology

4. What is the most correct value proposition for HP Software's BSM Application Performance management Solution?

A) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
B) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
C) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.
D) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.

5. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A) Does duplication of error tracking efforts slow the time to resolve problems?
B) Are you able to monitor native iPhone Mobile applications end-to-end?
C) Do you know when an application or service will be ready for deployment into the production environment?
D) How are you tracking financial expenses in a siloed infrastructure?

Solutions: