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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. What is the most correct value proposition for HP Software's BSM Network Management Solution?

A) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.
B) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
C) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improve operations through greater system visibility, and lower costs due to improved efficiency.
D) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.

2. Which key customer persona is most likely associated with and involved in Application Performance management?

A) Quality Assurance Director
B) Senior Project Manager
C) Chief Marketing Officer
D) Director of Operations

3. Which question is best used to qualify a Systems Management opportunity?

A) How often do customers complain about an application response time?
B) How often does one team work on a problem and then realize another team worked on the same issue?
C) Are you looking to adapt to new initiatives like Cloud Computing?
D) How do you handle Quality Assurance test management?

4. Which question is best used to qualify an Application Performance management opportunity?

A) How do you ensure that your virtual server hosts are used to their maximum potential?
B) Have you automated your operational runbooks to enhance efficiency?
C) How often do customers complain about an application response time?
D) How do you handle Quality Assurance test management?

5. Which question is best used to qualify a Network Management opportunity?

A) How often do users blame the network for application response time issues?
B) How often do customers complain about an application response time?
C) Are you looking to adapt to new initiatives like Cloud Computing?
D) How do you handle Quality Assurance test management?

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