Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	Service and Support Applications: This section of the exam explains the capabilities of case management and its automation.
Topic 2	Workflow Process Automation: This section of the exam covers the identification of the right automation solution based on the capabilities of the tool. It also covers explaining capabilities and use cases for Flow as well as use cases for the approval process.
Topic 3	Configuration and Setup: This section of the exam covers information found in the company settings, distinguishing and understanding the administration of declarative configuration of the user interface. For a particular scenario, this topic of the exam covers demonstrating the proper setup and maintenance of users.
Topic 4	Data and Analytics Management: In this section, candidates are tested for their ability to describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data. It also covers the implications of data validation tools and the options available when creating or customizing a report or report type.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201

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