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Salesforce Certified Slack Administrator Sample Questions:
1. Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
A) Keep up to date on all channel naming conventions to accurately process requests.
B) Appoint other members of their workspace to help with the workload.
C) Create a process for channel requests.
D) Prepare for a decrease in workload since channel requests will need to be processed less frequently.
2. Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
A) Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
B) Turn on Corporate exports to retrieve private data and store it elsewhere.
C) Enable DLP and quarantine all messages and files that need to be archived.
D) Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
3. You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.
What should you do to ensure new users automatically join these channels?
(Select the best answer.)
A) Add important channels to your workspace's default channels.
B) Create a workflow that sends a welcome message promoting the most important channels within your company to new users.
C) Train managers to add their new hires to the important channels as part of the new employee onboarding process.
D) Post and pin all of the important channels in your #general channel for new users to see when they first log in to Slack.
4. Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
A) Change the channel management permission for managing posting permissions in all channels to Everyone.
B) Change the invitations permission to require Workspace Admins/Owners approval.
C) Change the setting for join and leave messages, so they do not show in channels when employees come and go.
D) Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
5. The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)
A) admin.conversations:read
B) channels:read
C) files:read
D) conversations.connect:read
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |



