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NEW QUESTION 43
Your organisation wishes to create a Partner Community which has the potential very quickly grow in user count, how many users should you plan to limit your community to avoid performance degradation?
- A. 50,000,000
- B. 2,000,000
- C. 1,000,000
- D. 5,000,000
- E. 10,000,000
Answer: C
NEW QUESTION 44
A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?
- A. Enable "Public can access the community" checkbox under General Settings in Community Builder.
- B. Create public-free web pages and use Community only for authenticated users.
- C. Allow users to access the Community with guest user login credentials.
- D. Create Force.com sites and update guest user login access.
Answer: D
NEW QUESTION 45
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
- A. Set up Live Agent in Community Management.
- B. Configure Live Agent in the Salesforce org.
- C. Enable Live Agent in Community Settings.
- D. Add a custom Live Agent Lightning component.
Answer: B,D
NEW QUESTION 46
What should the Consultant consider to meet the business requirements?
- A. MuleSoft presents custom data from multiple Communicates in a personalized digital experience.
- B. Customer Community Plus license supports up to 10 custom objects per user.
- C. High Volume portals are designed for complex use cases that require customization.
- D. Community Cloud supports up to 10 custom objects per Community.
Answer: B
NEW QUESTION 47
Universal Containers is planning to launch a Community that needs to be accessible from Internet Explorer 9 and the Salesforce Mobile app. Which three Salesforce additions and user license combinations could a Community Cloud consultant use to meet this requirement? Choose 3 answers Select one or more of the following:
- A. Professional Edition and Customer Community Plus
- B. Unlimited Edition and Customer Community
- C. Enterprise Edition and Customer Community
- D. Enterprise Edition and Customer Community Plus
- E. Salesforce Essentials and Customer Community
Answer: B,C,D
NEW QUESTION 48
Universal Containers built a Community using the Customer Service (Napili) Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Site.com Studio.
- B. Force.com Sites.
- C. Community Builder.
Answer: C
NEW QUESTION 49
You are creating a community whereby your customers will be able to upload photos of themselves with your products to a contest chatter group. You want to make sure only photo file extensions are allowed e.g. (.jpg,
.png, .gif) and only up to 500mb. What steps would you take to enable this?
- A. Define the file size limit in the Community Manager but it's not possible to limit the file type
- B. Download a 3rd party photo upload component from the AppExchange
- C. Write an apex trigger on the Feed Object
- D. Define the file types and size limit in the Community Manager under Administration
- E. Define the file types in the Community Builder but it's not possible to restrict the file size
Answer: D
NEW QUESTION 50
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:* Five active Communities* Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container* Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?
- A. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
- B. Access all Communities via Salesforce1 iOS app
- C. Access all Communities via mobile browser using the Community URL
- D. Access four template -based Communities viamobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
Answer: D
NEW QUESTION 51
Universal Containers uses Customer Community licences.
One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:
- A. Portal Manager
- B. High Volume Customer Portal
- C. Lightning External Apps
- D. Customer Community Plus
Answer: D
NEW QUESTION 52
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?
Select one or more of the following:
- A. Customer Account Portal
- B. Salesforce Tabs + Visualforce
- C. Customer Service
- D. Partner Central
Answer: C
NEW QUESTION 53
Universal Containers is setting up their moderation settings on their community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
Select one or more of the following:
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION 54
A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers
- A. Make sure customers are NOT members of other Salesforce Communities
- B. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
- C. Test the Community for member activity, including cases and articles
- D. Performance test the Community with a large number of members with increased activity
- E. Formalize the member registration process, including automating the account assignment or person account creation
Answer: B,C,E
NEW QUESTION 55
Your company requires to set up community access for both customers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?
- A. Create one Community and use page variations to control what members see
- B. Create one Community and build a lightning component that displays different content based on the users profile logging in
- C. Create two Communities, one Customer Community and one Partner Community
- D. Create a Community tailored to each region
- E. Create one Community using Sharing Sets to control what members see
Answer: A
NEW QUESTION 56
You were really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?
- A. Deactivate and Reactive your Community
- B. Update your Template to the latest Version in Community Manager
- C. Update your Template to the latest version in Community Builder
- D. Log a case with Salesforce Support
- E. Update your Template to the Latest Version in Community Settings
Answer: C
NEW QUESTION 57
Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amount totals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses. Which characteristic of this Community will cause display problems when accessed from an Android mobile device?
- A. Mobile responsiveness
- B. Rich text styling
- C. Community URL access
- D. 'API enabled' profile permission
Answer: B
NEW QUESTION 58
Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers
- A. Add a Visualforce Reputation Leaderboard component
- B. Enable Reputation in the Community
- C. Create a custom Lightning component for Reputation and add it to the home page
- D. Add the Reputation Leaderboard component to a page in the Community
- E. Configure Reputation points and levels in the Community Management console
Answer: B,E
NEW QUESTION 59
You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?
- A. Community Manager
- B. Force.com Site Settings
- C. Community Settings
- D. Sites Settings
- E. Community Builder
Answer: A
NEW QUESTION 60
Universal Containers rolled out a Community in the Customer Service Napili template for their employees.
The CEO has the following requirements: * All employees can participate in discussions within the Community. * Create a Chatter group for corporate announcements where all employees can participate and comment. * The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer
- A. Create a Chatter group in the internal Salesforce org and include all employees
- B. Create a post on a custom object, Announcements that all employees follow
- C. Create a Chatter group in the Community and include all employees
- D. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone
Answer: C
NEW QUESTION 61
O: 170
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
- A. Set up Live Agent in Community Management.
- B. Configure Live Agent in the Salesforce org.
- C. Enable Live Agent in Community Settings.
- D. Add a custom Live Agent Lightning component.
Answer: B,D
NEW QUESTION 62
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The benefit in Obtaining the Community-Cloud-Consultant Exam Certification
- If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
- A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Community Cloud Consultant certification, they can be guaranteed that a candidate has achieved a certain level of competence.
- When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Community Cloud Consultant.
- After completing the Community Cloud Consultant certification Candidate becomes a solid, well-rounded Community Cloud Consultant.
Salesforce Community Cloud Consultants (SU18) Community-Cloud-Consultant Exam
Salesforce Community-Cloud-Consultant Exam is related to Salesforce Certified Community Cloud Consultant (SU18) Certification. This exam is suitable for Salesforce Developer and Technical Architects. It validates the ability to implement Community Setup, Community Setup, Community Management, Sharing and Security and the person usually focuses on Administrating or developing in the Salesforce Community Cloud Platform. Consultant, Solution Architect and Salesforce Developer usually hold or pursue this certification and you can expect the same job role after completion of this certification.
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