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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?

A) Replace the patch cord of the IP Phone, and if it boots up, make a call.
B) Validate that the gateway IP address is present in the IP Phone configuration.
C) Attempt to ping the IP Phone and make a call if the ping is successful.
D) Check for an indicator light where the IP Phone is connected and listen for a dial tone.

2. Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?

A) EnhTcpaService
B) Administrator
C) ServiceUser
D) BusinessPartner

3. A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15.
Which of the following actions would be necessary to complete this increase?

A) Upgrade to Server Edition.
B) Add five receptionist licenses.
C) Upgrade to Select Mode.
D) Add a Preferred license.

4. Which of the following licenses provides a device with the ability to use screenpops, control several telephone devices, make third-party calls, and monitor hunt group queues?

A) TAPILink Pro License
B) Server Edition License
C) One-X® Portal License
D) SIPTrunking License
E) Third-Party Endpoint License

5. What is the purpose of the "SMTP Authentication" setting in the email configuration of Avaya IP Office?

A) It requires login credentials to be entered for email communication between IP Office and the SMTP server.
B) It encrypts email communication between IP Office and the SMTP server using SSL/TLS.
C) It enables email communication between IP Office and the SMTP server without requiring login credentials.
D) It disables email communication between IP Office and the SMTP server.

Solutions: