Microsoft 365 Identity and Services : MS-100

MS-100 real exams

Exam Code: MS-100

Exam Name: Microsoft 365 Identity and Services

Updated: Jul 29, 2026

Q & A: 431 Questions and Answers

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What are the duration, language, format, passing score, and questions for the Microsoft MS-100 certification exam?

The duration of the Microsoft MS-100 certification exam is 120 minutes.

The language in which the Microsoft Certification exam will be delivered in English, Japanese

Total number of questions: 40-60

The passing score for the MS-100 Exam is 700 out of 1000

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The domains that are covered in the Microsoft MS-100 Certification Exam:

  • Customizing Microsoft Dynamics CRM to meet business needs; building custom applications that integrate with Microsoft Dynamics CRM for maximum value to your organization's customers or clients or end-users of Microsoft Dynamics CRM software solutions.

  • What you need to know about the international versions of Dynamics CRM; what is new in the latest version of MS Dynamics AX, which includes an introduction to the architectural differences between the on-premises and cloud versions of MS Dynamics AX, as well as an overview of features that are new only in the cloud version, such as Power BI integration with Microsoft Power Apps.

  • Installing, configuring, and managing Microsoft Dynamics AX, including how to implement a training program for staff who administer the system. Subscription-based systems are becoming increasingly common.

  • Understanding how a web service is implemented in Microsoft Dynamics CRM. Compatibility with other software is important in any web service implementation. The intimation is the new web services architecture in Dynamics AX.

  • Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

  • Designing integrations between Microsoft Dynamics CRM and other applications or services. Incredible as it may seem, there is still a certain amount of resistance to cloud computing. Compliance is an important consideration in implementations.

  • Deploying those integrations into production environments; enabling user access to those applications or services once they are installed on the server. Knowing the average time between identifying a problem and resolving that problem is also important to system users.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

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Key Details (Exam Pattern)

Microsoft doesn’t reveal the details of its certification tests. However, you can expect about 40-60 questions in your exam delivery that you will need to complete within 180 minutes. There is no denying that you will be pressed for time during this test, so you should answer the questions quickly if you want to complete all of them in time.

The MS-100 certification exam is available in the English and Japanese languages. To schedule the session, you will need to pay $165. This is the price applicable to the United States. If you live in another country, the cost is likely to be lower. Check out the official webpage to know the exact sum of the fee depending on your location.

There are many resources that you can use to study for the Microsoft MS-100 test. First of all, pay attention to the instructor-led training course “Microsoft 365 Identity and Services” offered on the certification exam webpage. This will equip you with the knowledge and skills required to get certified. It is also recommended that you use practice tests and exam dumps from other learning platforms.

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Skills Outline (Exam Topics)

To increase your chances of passing Microsoft MS-100 at the first attempt, you need to have a good comprehension of the exam topics, which are the following:

  • Managing Authentication and Access

    This entails one’s skills in managing authentication (in particular, developing an authentication approach; customizing authentication; applying an authentication approach; handling and monitoring authentication); applying Multi-Factor Authentication (in particular, developing an MFA solution; customizing MFA for users and apps; administering MFA and reporting MFA utilization); customizing application access (in particular, customizing application registration within Azure AD; customizing Azure AD application proxy; uploading apps of enterprise in Azure AD); executing access for Microsoft 365 workloads outside users; developing guest accounts; developing solutions for outside access; handling the outside collaboration settings).

  • Designing and Implementing Microsoft 365 Services

    Within this objective, the test takers need to demonstrate that they have the competency in managing domains (this includes adding and customizing extra domains; customizing user identities for a new domain name; developing configuration for a domain name; setting a major domain name; verifying a custom domain); planning Microsoft 365 implementation (this includes planning for Microsoft 365 on-premises infrastructure as well as planning identity authentication and solution); planning migration of data and users (this includes determining what data is to be migrated; defining mailboxes and users that are to be migrated; planning migration of on-prem groups and users; importing PST Files).

    In addition, the applicants should be proficient in setting up Microsoft 365 subscription and tenancy (customizing tenant and subscription roles as well as workload settings; assessing Microsoft 365 for an enterprise; planning and developing tenant; updating current subscriptions to Microsoft 365; monitoring license allocations) and handling Microsoft 365 tenant and subscription health (handling service health alerts; developing and handling service requests; developing inbound service health response plan; customizing and reviewing reports, such as OMS, BI, Microsoft 365 reporting; scheduling and assessing compliance and security reports; scheduling and assessing utilization metrics).

  • Planning Office 365 Workloads and Applications

    This topic requires the students’ skills in planning for Office 365 workload deployment (including defining hybrid requirements; planning data flow and interconnection for each workload; planning for Microsoft 365 workload interconnection; plan migration approach for workloads; preparing workloads for upcoming migrations and deployments) as well as planning Microsoft 365 Apps deployment (including planning for Office for the web; planning for Microsoft 365 Apps for an enterprise; handling Office software downloads; planning Microsoft 365 Apps for enterprise deployment, etc.).

  • Managing User Identity Roles

    Here the examinees should know how to develop an identity approach (in particular, assess synchronization requirements; evaluate identity management requirements; assess authentication requirements); plan identity synchronization using Azure AD Connect (in particular, develop directory synchronization; execute directory synchronization using Azure endpoints, federation services directory services); handle identity synchronization with the help of Azure AD (in particular, check Azure AD Connect Health; handle manage Azure AD Connect synchronization; customize object filters; customize password sync; execute multi-forest AD Connect scenarios).

    Additionally, the candidates need to possess skills in handling Azure AD identities (including planning Azure AD identities; executing self-service password reboot for Azure AD; handling access reviews; handling product licenses, groups, users, passwords) as well as handling user roles (including planning user roles; allocating roles in workloads; customizing administrative accounts; customizing RBAC in Azure AD; assign admin rights; handle manage admin roles; plan compliance and security roles for Microsoft 365).

Microsoft MS-100 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage Microsoft 365 identity and access- Manage user and group identities in Microsoft 365
- Manage secure access in Microsoft 365
- Manage identity synchronization using Azure AD Connect
Topic 2: Implement and manage Microsoft 365 identity synchronization- Deploy and manage Azure AD Connect
- Manage synchronization rules and troubleshooting
Topic 3: Implement Microsoft 365 identity and access- Configure Azure Active Directory (Entra ID)
- Implement authentication methods and access policies
Topic 4: Implement application and external access- Manage external collaboration and guest access
- Configure application registration and enterprise applications

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