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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. Which type of customization is not supported by Microsoft Dynamics CRM 2011?

A) customizing the Microsoft Dynamics CRM schema
B) automating business processes through Microsoft Dynamics CRM dialogs
C) creating entities, fields, forms and charts within Microsoft Dynamics CRM
D) modifying the Microsoft Dynamics CRM website files and settings
E) extending Microsoft Dynamics CRM by using application event programming

2. Changes to records on a custom Microsoft Dynamics CRM 2011 entity are not being recorded in the audit logs. Which settings are necessary to ensure that changes to the records are properly recorded? (Choose all that apply.)

A) In System Settings, enable the Start Auditing setting.
B) Set the View Audit Partition security privilege to Organization for all users.
C) Enable auditing for the entity.
D) Configure the Audit Log Management entity to record data in the current calendar quarter.

3. You deploy a managed solution that allows form customization. A customer adds tabs and fields to several forms. You add a field to a form that has been customized by a customer, and export a new version of the managed solution. Which options are available when you import the managed solution?

A) You must overwrite or maintain all customizations.
B) You can overwrite selected customizations.
C) You can maintain selected customizations.
D) You can overwrite selected customizations and maintain selected customizations.

4. You import one managed solution and two unmanaged solutions into a Microsoft Dynamics CRM 2011 organization. In each imported solution, the display name for the Account entity has been changed. None of the three display names are the same. After you publish all customizations, which display name will be shown to users?

A) the display name from the managed solution
B) the default display name Account
C) the display name from the first solution published
D) the display name from the last solution published

5. In Microsoft Dynamics CRM 2011, you import a managed solution that includes a custom entity named Location. The option for Can ChangeAdditional Properties is set to False. The solution publisher omitted several fields that you require for this entity. You need to create the required fields. What should you do?

A) Request that the solution publisher provide an updated version of the managed solution with the additional fields.
B) Set the Can Change Additional Properties managed property on the entity to True, and then create the required fields.
C) Set the Can be customized managed property on the entity to True, and then create the required fields.
D) Export the managed solution, add the required fields to the XML file, and then import the managed solution.

Solutions: