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IIC C130 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Client Needs and Risk Assessment | - Information gathering and client interviewing - Identifying client exposures and loss potential |
| Topic 2: Insurance Fundamentals and Core Concepts | - Principles of insurance (risk, insurability, contracts) - Types of risk and risk management |
| Topic 3: Insurance Products and Policy Basics | - Property and liability insurance fundamentals - Policy structure and coverage concepts |
| Topic 4: Ethics, Legal Principles, and Professional Standards | - Ethical conduct and regulatory expectations - Duty of care and fiduciary responsibility |
| Topic 5: Insurance Intermediaries and Distribution | - Agency relationships and authority - Role of agents and brokers - Distribution systems (direct writer, independent brokerage, etc.) |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
Question 1
Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?
A. Recommend that clients consult with experts outside the insurance field if a situation calls for it
B. Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise
C. Ensure all communication with clients and insurers is done face-to-face
D. Use close-ended questions with clients at all times
Question 2
Which name is a legal entity?
A. Best Brokers
B. Olivia Clemente dba Discovery Playcare
C. Trains 'R Rolling
D. Joe's Bar and Grill
Question 3
A tenant's negligence causes a fire in the dwelling they rent. Typically, who is initially responsible for paying the damage?
A. The dwelling's owner who is responsible for the tenant's actions
B. The insurer that issued the tenant's legal liability policy
C. The insurer that issued the homeowners policy
D. The tenant who negligently caused the fire
Question 4
Chandeep, a broker with binding authority, sold property and liability coverage to his new client, Multiplex Movies. Three days into the policy term, there was a slip-and-fall incident. The liability loss was denied by the insurer. Multiplex Movies sues Chandeep for E & O. Which allegation will most likely be successful for the insured?
A. Failure to explain the steps to take in the event of a claim
B. Failure to provide cover in time
C. Failure to issue a tangible policy
D. Failure to provide cover for exposures
Question 5
How many years of driving experience are newly licensed drivers generally credited for if they have completed an approved driver training course?
A. One or two years
B. Four or five years
C. Two or three years
D. Three or four years
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: C |



