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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Value Design | - Challenge framing and problem definition
|
| Tools and Artifacts | - Co-creation methods
|
| Intangible Deliverables | - Communication and visioning
|
Salesforce Certified Platform Strategy Designer Sample Questions:
Cloud Kicks ' product team is focused on a new business-casual clothing line that they think will account for over half of the company ' s revenue in the future. Which trend should influence desirability the most?
- A. Hybrid work emphasizing the need for color and comfort
- B. Digital ' product passports ' to help prevent counterfeiting
- C. Supply chain issues that delay product availability
Correct Answer: A 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
Cloud Kicks wants to improve its business model to be closer to its customers and provide quantifiable improvements to business efficiency. Which framework should be used to drive the success of the new business model?
- A. Feasible, Viable, Impactful
- B. Desirable, Feasible, Viable
- C. Usable, Feasible, Cost-Effective
Correct Answer: B 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
Cloud Kicks (CK) notices a significant customer churn due to a disconnect between product features and user needs. Which course of action should CK ' s strategy designer propose to improve the situation?
- A. Facilitate a co-creation workshop to help generate ideas grounded in research insights.
- B. Request product owners to envision future state and provide better requirements.
- C. Clarify requirements and enable quality assurance teams with better acceptance criteria.
Correct Answer: A 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
A strategy designer leads a new UX project and needs to align with stakeholders who have varying degrees of interest and influence on the project. The designer wants to understand each stakeholder ' s potential negative and positive impacts on the project. Which tactic should be used?
- A. Stakeholder Analysis
- B. Stakeholder KPIs
- C. Stakeholder Focus Group
Correct Answer: A 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
A health and wellness company wants to create a 10 year vision for its business. Which external context for innovation is the least risky trend to influence the company ' s strategy?
- A. Perception shift: Feelings toward the efficacy of wellness products in the next 10 years
- B. Demographic shift: Number of affluent and educated young professionals in the U.S. in the next 10 years
- C. Market shift: The stability of the economy and consumers ' buying power in the next 10 years
Correct Answer: B 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
