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Salesforce Certified Slack Consultant Sample Questions:

1. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
B) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
C) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.
D) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.

2. You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner. The client's Enterprise Grid houses four workspaces: Social, External, Marketing and Finance.
Unless modified from the default in the client's Enterprise Grid, which workspaces can channel members request to work with individuals from the external partner?

A) All the workspaces housed within the Enterprise Grid
B) The latest workspace created in the Enterprise Grid
C) The External workspace only
D) The first workspace created in the Enterprise Grid

3. You are designing a learning plan for your client. You are trying to determine the best way to provide enablement for their twenty Workspace Admins who are spread evenly across North America, China and Australia. The statement of work (SOW) only specifies one Admin Essentials training.
What recommendation can you make to provide admin training materials within the scope of the project?

A) Offload Admin Essentials training to the client's IT team.
B) Create a tailored series of videos geared towards Workspace Admins.
C) Revise the SOW to include Admin Essentials sessions for each time zone.
D) Suggest all Workspace Admins direct their questions to 24/7 support.

4. You are working in an advisory role for a client who is upgrading their Slack paid plan to Enterprise Grid.
When they decide to launch, you recommend they engage with a Slack Consultant to ensure a successful project. They ask why they can't just work with the Customer Success Manager (CSM) who helped them decide to upgrade.
How do you explain the specific skillset a Slack Consultant brings?

A) The Slack Consultant provides subject matter expertise during the project implementation.
B) The Slack Consultant will be the primary point of contact post-project completion.
C) The Slack Consultant will be there to respond to end-user tickets related to Slack launch.
D) The Slack Consultant will provide guidance for evaluating and purchasing add-ons for your grid.

5. You are a Slack consultant working with an Enterprise Grid plan client. Their grid org has four Workspaces:
Social, Finance, Marketing and Operations.
How many Org Primary Owners can their Enterprise Grid have?

A) Five
B) Four
C) One
D) They can define how many they need.

Solutions: